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support

Description

Enhance employee retention by boosting wages through our secure digital tipping platform while simultaneously collecting valuable insights to elevate the guest experience. Hifive handles all the complexities involved, from payment processing to team payouts, allowing you to concentrate on what truly matters. We gather and assess customer feedback, enabling you to make data-driven decisions for your business. Tailored to fit your brand, Hifive offers a fully customizable service, including a white-labeled option that ensures your customers remain within your brand's ecosystem. The user experience is seamless; customers can engage with Hifive effortlessly by scanning a QR code or clicking a link, eliminating the need for app downloads or account creation. Recognizing the uniqueness of each business, we provide personalized integrations with your existing software systems. Additionally, our dedicated support team is ready to assist you during business hours with any inquiries you may have, ensuring a smooth and efficient experience for all users. This commitment to support reflects our dedication to helping you thrive in a competitive landscape.

Description

Enhance the experience for your team and guests with efficient and straightforward cashless tipping technology. Designed for large enterprises yet focused on individual needs, we are transforming a long-standing cash tradition that dates back 160 years through digital tipping solutions. By creating more opportunities for tipping, we have seen customers increase their tips received by five times. This rise in tip frequency leads to greater earnings for your dedicated team members. Our research indicates that offering preset tip amounts encourages customers to contribute larger tips. When your team’s financial health improves, their overall satisfaction rises as well. The potential for cost savings from reduced employee turnover and hiring expenses is significant. Select features that are customized for your business while ensuring they create meaningful experiences for your guests. Our committed customer success team handles all aspects of implementation, collaborating closely with your organization to facilitate your launch. Whether you require payroll integration or robust security and compliance measures, we provide these solutions and much more, ensuring a seamless transition to cashless tipping. Additionally, our platform continually evolves to meet the changing needs of your business and enhance guest satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cash App
PayPal
TabaPay
Venmo

Integrations

Cash App
PayPal
TabaPay
Venmo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hifive

Country

United States

Website

hifivecommunity.com

Vendor Details

Company Name

eTip

Website

etip.io

Alternatives

Alternatives

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