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Description
Our premier Field Force Automation (CRM) solution was developed to meet the specific demands of the Pharma, Devices, and FMCG industries. The HD Platform/suite is designed to provide an unprecedented level of sales integration, combining customer relationship management, presentation tools, and data-driven closed-loop marketing into a single, cohesive platform. With a decade of experience in Sales Force Automation and CRM software, we possess a deep understanding of the unique business processes and challenges faced by these sectors. At the heart of our HD Suite lies SFA, which empowers sales teams to effectively manage their customer relationships, organize their daily tasks, and generate reports in a uniform manner. This innovative product is the culmination of over five years dedicated to market analysis and the incorporation of best practices gleaned from leading Pharma and FMCG companies. Furthermore, it is designed with a one-device usage philosophy, ensuring seamless accessibility and usability for sales professionals in the field. Our commitment to continuous improvement and understanding of industry trends allows us to deliver a solution that not only meets but exceeds the expectations of our clients.
Description
VanillaSoft recognizes that optimizing the lead generation calling process significantly boosts sales figures. To address this need, they have developed a comprehensive cloud-based solution that merges features typical of contact center software with essential tools for sales teams to effectively route, manage, and engage with prospects. Agents have the flexibility to utilize either Progressive Dialing or Manual Dialing while benefiting from in-app features such as Call Scripting and Team Chat. At the same time, team leaders are equipped to enhance caller performance through resources like Call Recording, Quality & Queue Management, and automated performance analytics, ensuring a more efficient sales environment. This multifaceted approach fosters collaboration and improves overall team effectiveness in driving sales.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Docusign
FluentStream
KaseSync
Microsoft 365
Vonage Business
boberdoo
Integrations
Salesforce
Docusign
FluentStream
KaseSync
Microsoft 365
Vonage Business
boberdoo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SwaaS
Country
India
Website
swaas.net/products/hi-doctor/
Vendor Details
Company Name
VanillaSoft
Founded
2003
Country
United States
Website
www.vanillasoft.com
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management