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Description

Heyloyalty is a cloud-based marketing automation solution from Denmark that caters specifically to e-commerce by transforming customer interactions into tailored multichannel marketing campaigns. The platform seamlessly integrates with your store's product feed and transaction data, facilitating the creation of email, SMS, web-push notifications, social media advertisements, pop-ups, landing pages, and on-site messaging, all through an easy-to-use drag-and-drop interface and flow builder. Users can effectively segment their audiences based on browsing habits and purchasing history, configure both prebuilt and custom triggers, and effortlessly add products to communications with just one click. With its two-way integration with platforms such as Shopify and Magento, Heyloyalty guarantees real-time updates to lists while adhering to GDPR regulations for data privacy. The platform also includes built-in analytics to monitor revenue generated per campaign, assess customer lifetime value, and track engagement metrics, while offering templates and content widgets that help maintain brand uniformity across all channels. Additionally, the ability to automate campaigns based on customer actions makes it a powerful tool for enhancing marketing efficiency and effectiveness.

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clerk.io Yes 
DanDomain Yes 
Hello Retail Yes 
Magento Yes 
NaviPartner Yes 
Playable Yes 
Salesforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Scratcher Yes 
Shopify Yes 
Shopware Yes 
Sleeknote Yes 
SmartWeb Yes 
Tableau No 
WakeupData Yes 
Zapier Yes 

Integrations

Clerk.io No 
DanDomain No 
Hello Retail No 
Magento No 
NaviPartner No 
Playable No 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Scratcher No 
Shopify No 
Shopware No 
Sleeknote No 
SmartWeb No 
Tableau Yes 
WakeupData No 
Zapier No 

Pricing Details

$170 per month
Free Trial No 
Free Version Yes 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Heyloyalty

Founded

2008

Country

Denmark

Website

heyloyalty.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives

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