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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Hexagon Manufacturing Intelligence collaborates with manufacturers to develop innovative solutions tailored for the smart factory environment. Their comprehensive hardware and software offerings leverage data to interconnect various departments, ensuring continuous learning is integrated throughout the entire production process while prioritizing intelligent quality at every stage of the product lifecycle. By utilizing data-driven insights, decision-making evolves from initial concepts into tangible realities, with quality being a key factor in boosting productivity. Their extensive range of tools spans from hand tools and automated solutions to sophisticated coordinate measuring machines (CMMs), portable measuring arms, laser trackers, and optical scanners, all designed for precise dimensional measurement. As the foremost software developer in the metrology sector, Hexagon Manufacturing Intelligence provides a diverse suite of in-house developed, customizable software solutions that facilitate intelligent data acquisition, thorough analysis, and effective evaluation, in addition to robust data management and reporting capabilities. This commitment to quality and innovation positions Hexagon as a leader in enhancing manufacturing efficiency in today's competitive landscape.

Description

The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
QDM SPC Platform Yes 
X (Twitter) No 

Integrations

Facebook Yes 
QDM SPC Platform No 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hexagon

Country

Sweden

Website

www.hexagon.com

Vendor Details

Company Name

At the touch of a button

Founded

2013

Country

United Kingdom

Website

www.optiop.com

Product Features

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

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