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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hexagon Manufacturing Intelligence collaborates with manufacturers to develop innovative solutions tailored for the smart factory environment. Their comprehensive hardware and software offerings leverage data to interconnect various departments, ensuring continuous learning is integrated throughout the entire production process while prioritizing intelligent quality at every stage of the product lifecycle. By utilizing data-driven insights, decision-making evolves from initial concepts into tangible realities, with quality being a key factor in boosting productivity. Their extensive range of tools spans from hand tools and automated solutions to sophisticated coordinate measuring machines (CMMs), portable measuring arms, laser trackers, and optical scanners, all designed for precise dimensional measurement. As the foremost software developer in the metrology sector, Hexagon Manufacturing Intelligence provides a diverse suite of in-house developed, customizable software solutions that facilitate intelligent data acquisition, thorough analysis, and effective evaluation, in addition to robust data management and reporting capabilities. This commitment to quality and innovation positions Hexagon as a leader in enhancing manufacturing efficiency in today's competitive landscape.

Description

To enhance customer experience management and execute a successful action plan, it is crucial to assess various communication channels such as calls, emails, and chats while gathering satisfaction data throughout both the client and employee journeys. This process involves defining and implementing specific action plans based on the gathered insights. For decision-makers and service providers, evaluating the quality of customer relationships ranks among the highest priorities. Hubicus presents a comprehensive SaaS solution that incorporates three interconnected strategies: Quality Monitoring, which involves compliance assessments of processes; Feedback Management, which focuses on multi-channel surveys; and Skills Development, including knowledge quizzes and the management of employee competencies. The Quality Monitoring feature allows users to establish personalized criteria and evaluation frameworks, select the specific interactions they wish to assess, and subsequently analyze and disseminate findings. With an extensive array of advanced features, Hubicus Quality Monitoring supports an unlimited number of criteria, ensuring tailored assessments that address various needs. The continuous improvement of customer experience hinges on the insightful analysis provided through these tools.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QDM SPC Platform Yes 

Integrations

QDM SPC Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$200 per user, per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hexagon

Country

Sweden

Website

www.hexagon.com

Vendor Details

Company Name

Hubicus

Founded

2007

Country

France

Website

www.hubicus.com

Product Features

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Product Features

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management Yes 
Maintenance Management No 
Risk Management No 
Supplier Quality Control Yes 
Training Management No 

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