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support

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Description

Heroix believes in simplifying IT monitoring. This helps our customers save time, money, and effort. Heroix has decades of experience in system management and knows what it takes for elegant, yet powerful IT solutions. Our all-inclusive agentless monitoring system, Longitude, covers the entire technology stack, from physical to virtual, cloud to cloud, server to server, network to server, IT infrastructure to application. Longitude is used in tens of thousands worldwide, in large and small enterprises. Longitude's intelligence and efficiency allow for better results and less effort. It also provides exceptional versatility to address unique management challenges and routine tasks, helping our customers save time as well as money. To learn more - access our online demo environment at https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fgo.heroix.com%2Flongitude-live-demo-and-download

Description

Streamlining data is a goal that many organizations strive for in their quest to minimize errors and enhance productivity. However, small businesses often find themselves relying on a mishmash of paperwork, spreadsheets, and disparate systems that have developed over time to meet their operational requirements. The use of these disconnected systems can hinder organizations by creating a lack of transparency, increasing complexity, and fostering a reliance on specific individuals who are the only ones familiar with how these systems operate. To address these challenges, WIP Software offers a team of skilled developers who can create a customized cloud-based workflow solution tailored to your distinct business requirements. This bespoke solution can function independently or be seamlessly integrated with WIP Accounting, providing a comprehensive platform that captures all necessary data for managing your business efficiently, thus eliminating the need for duplicate data entry into your accounting system. Ultimately, this innovation can lead to a more cohesive and effective operational framework for small enterprises.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 

Integrations

Microsoft Teams No 
Slack No 

Pricing Details

$495/Annually
Longitude Enterprise Edition is licensed as an annual subscription. Pricing is based on the number of managed devices monitored, where a managed device is a physical or virtual Windows/Linux computer, an SNMP based network device, or a virtualization server (VMware or Hyper-V)

Please see https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.heroix.com%2Flongitude-pricing%2F for details
Free Trial Yes 
Free Version No 

Pricing Details

$84.95 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Heroix

Founded

1975

Country

United States

Website

www.heroix.com

Vendor Details

Company Name

WIP Software

Founded

2011

Country

Canada

Website

www.wipmanager.com/index.aspx

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis No 
Server Performance Yes 
Trace Individual Transactions No 

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform Yes 
Multi-User Yes 
Power Management No 
Sarbanes-Oxley Compliance No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management No 
Scheduling No 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Virtualization

Archiving & Retention Yes 
Capacity Monitoring Yes 
Data Mobility No 
Desktop Virtualization Yes 
Disaster Recovery No 
Namespace Management No 
Performance Management Yes 
Version Control No 
Virtual Machine Monitoring Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform Yes 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control No 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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