Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Discover innovative solutions by harnessing the collective intelligence of the crowd. Leveraging the HeroX network allows you to expand your reach well beyond your own organization, bringing in fresh talent and perspectives that are often overlooked through conventional channels. Crowdsourcing ensures ongoing and dependable innovation, as our diverse pool of problem solvers has already contributed ideas and solutions to more than 200 distinct challenge projects. You incur costs only when your challenge is effectively addressed, making it a risk-free approach to meet your specific goals. Our platform is open and accessible, encouraging participation without any hurdles. What truly differentiates us is our CrowdBuild methodology. HeroX acts as the central hub for registering prizes, submitting competitions, forming solver teams, and conducting official evaluations. Whether you need ideas, products, designs, proofs of concept, or prototypes, we cater to all needs, whether large or small; you can initiate your own challenge or rely on our expertise. Define what success looks like for your initiative, including intellectual property ownership, challenge duration, budget considerations, and more. By presenting your challenge to a worldwide community of problem solvers, you open the door to endless possibilities for collaboration and innovation. This unique approach not only fosters creativity but also builds a vibrant ecosystem of innovation.
Description
An organization's continuous improvement strategy includes the ability to effectively track issues, concerns, knowledge, and other information. Management will want to know if the team is working on resolving the customer's issue on priority when a customer raises an issue. Omnex's Problem Solver is a tool and knowledge bank that allows customers to track, manage and resolve problems. Problem Solver is a single repository for all internal and external problems. We have designed our software to address a variety quality assurance (external, internal, environmental, health, safety, and other issues). Define metrics and timelines for problem resolution. This includes: containment, corrections, corrective actions, reporting, and closure. Give suppliers the ability to take corrective action.
API Access
Has API
No
API Access
Has API
No
Integrations
Qmarkets
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HeroX
Website
www.herox.com
Vendor Details
Company Name
Omnex Systems
Founded
1986
Country
United States
Website
www.omnexsystems.com
Product Features
Product Features
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes