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features
design
support

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Description

HeroDocs serves as a comprehensive compliance and policy management solution tailored for care providers in the UK. It offers registered managers a centralized platform to create, oversee, and validate their policies efficiently. Users can choose from over 150 templates that are ready for CQC compliance or utilize AI to craft entirely new policies. Existing documents in Word or PDF formats can be imported while maintaining original language, complete with version tracking features. Additionally, policies can be exported as PDFs or Word documents featuring a personalized cover page. Managers have the ability to send any policy to their team for acknowledgment as frequently as necessary, without incurring additional costs. Each sign-off is recorded with a timestamp, ensuring that when an inspector inquires about who has reviewed the safeguarding policy, a clear record can be provided. The software also keeps users updated with regulatory change alerts, indicating when guidance shifts and which policies may be impacted. Specifically designed for care homes, domiciliary care agencies, supported living services, and adult healthcare providers registered with the Care Quality Commission in England, HeroDocs enhances operational efficiency and compliance adherence in the care sector. This makes it an essential tool for organizations aiming to maintain high standards of care and regulatory compliance.

Description

MCN Solutions offers a comprehensive policy and document management platform created specifically for healthcare organizations. Designed by healthcare professionals, the software enables hospitals, clinics, and health systems to centralize policies, streamline contract management, and maintain regulatory compliance with confidence. With nearly four decades of experience and more than one million users, MCN has built a reputation for stability, security, and customer-focused service. Its tools, including Policy Manager and StayAlert!, help ensure policies remain current and aligned with accreditation requirements. The platform simplifies updating, importing, and organizing documents while improving collaboration across departments. MCN’s implementation approach is highly personalized, aligning each deployment with the organization’s goals and operational structure. Dedicated support teams remain accessible post-implementation, helping clients maximize adoption and long-term success. By combining secure document storage with workflow optimization, MCN enables healthcare leaders to reduce administrative burden and improve internal communication. Now acquired by Ntracts, MCN Solutions continues its mission to modernize healthcare policy management through innovative, compliant technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

GBP 50/month/admin user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hero Technologies Ltd

Country

United Kingdom

Website

herodocs.co

Vendor Details

Company Name

MCN Solutions

Founded

1987

Country

United States

Website

www.mcnsolutions.com

Product Features

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search No 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control No 

Policy Management

Approval Process Control Yes 
Attestation Yes 
Audit Trails Yes 
Policy Creation Yes 
Policy Library Yes 
Policy Metadata Management Yes 
Policy Training Yes 
Reporting / Analytics Yes 
Version Control Yes 
Workflow Management Yes 

Alternatives

No Alternatives

Alternatives