Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Recalling personal memories can often be a challenging task, but HereAfter simplifies this process by providing a welcoming virtual interviewer along with an array of inspiring prompts for storytelling. Users can easily record audio narrations covering various aspects of their lives, such as childhood adventures, significant relationships, and defining experiences, all while we securely manage and organize those memories for future generations to enjoy whenever they wish. Accompany your stories with uploaded photos, ensuring family members can always connect with your voice as you share insights about the people in the images and the importance of those moments. Unlike traditional life story books and photo albums, HereAfter offers an engaging, interactive experience, eliminating the need to sift through lengthy recordings. Family members can access cherished stories and images instantly by simply making a request. This means loved ones can relive your memories from any computer or mobile device, no matter where they are located. Importantly, only you and those you choose to grant access will have the ability to view and hear your treasured memories, ensuring privacy and security. With HereAfter, sharing your life’s journey becomes not just easier, but also a more meaningful experience for everyone involved.
Description
NexTalk’s Access Contact Center software exemplifies your organization's dedication to inclusivity and accessibility, facilitating immediate and confidential communication with deaf and hard-of-hearing clients while adhering to federal ADA standards. When one of the approximately 48 million individuals who are deaf or hard of hearing reaches out, our innovative software authenticates the call and swiftly directs it to an available agent. This process ensures a private and secure exchange without the involvement of a third party. Once verified, the TTY call promptly appears on the agent’s computer screen, enabling direct communication between your staff and the customer through chat. By addressing the need for private and secure interaction with all customers, you achieve ADA compliance, enhance customer satisfaction, and demonstrate your commitment to accessibility in your services. Ultimately, this solution not only fosters a more inclusive environment but also strengthens your brand's reputation.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HereAfter
Website
www.hereafter.ai/
Vendor Details
Company Name
NexTalk
Founded
2008
Country
United States
Website
www.nextalk.com/product/access-contact-center/
Product Features
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No