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Description
Hemingway is an AI-driven solution tailored for dental offices, aimed at improving patient interaction and optimizing administrative workflows. Among its features is AI-powered reactivation, which proactively re-engages patients who have not booked appointments or have become inactive, ensuring they are brought back into the practice. Additionally, it provides an around-the-clock virtual receptionist that manages appointment requests, helping to maintain a busy schedule. Automated rescheduling is also included, allowing appointments to be adjusted according to set guidelines. The platform enhances communication through intelligent texting, enabling the AI to effectively discuss appointment details with patients. Furthermore, a voice agent facilitates seamless telephone interactions with patients, while the AI web chat option can be integrated into the practice's website to attract and engage potential new patients. Hemingway also boasts compatibility with various practice management software, all while prioritizing the privacy and security of communications, ensuring a trustworthy experience for both staff and patients alike. This comprehensive approach positions Hemingway as a vital tool for modern dental practices looking to thrive in a competitive landscape.
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
No
Elation Health
No
ModMed
No
athenaOne
No
eMedicalPractice
No
Integrations
AdvancedMD
Yes
Elation Health
Yes
ModMed
Yes
athenaOne
Yes
eMedicalPractice
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hemingway
Country
United States
Website
hemingwayai.co
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Product Features
Dental
Appointment Management
No
Appointment Reminders
No
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
No
Patient Records Management
No
Treatment Planning
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes