Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!
Description
berry® has revolutionized correspondence management in ways previously unimagined. Our solutions empower both government entities and private organizations to prioritize their communications effectively, offering the flexibility to create customized processes or utilize dynamic Ad-hoc management run by users. The user experience we provide excites top executives while also catering to the needs of active staff members. With seamless integration of Active Directory and HR systems, coupled with robust authentication and extensive permission settings, we meticulously track all activities. We surpass expectations by addressing the diverse requirements of clients with medium to large teams. Additionally, berry® enhances the management of team meetings by connecting correspondence, documents, internal team members, and external invitees, fostering collaboration throughout the meeting process. This comprehensive approach ensures that all aspects of communication and collaboration are streamlined for maximum efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Acrobat
No
Copper
Yes
Dialpad Connect
Yes
Dialpad Support
Yes
Dropbox
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrately
Yes
JustCall
Yes
KonnectzIT
Yes
Integrations
Adobe Acrobat
Yes
Copper
No
Dialpad Connect
No
Dialpad Support
No
Dropbox
No
HubSpot CRM
No
HubSpot Customer Platform
No
Integrately
No
JustCall
No
KonnectzIT
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Helpwise
Founded
2019
Country
United States
Website
helpwise.io
Vendor Details
Company Name
eSense Software
Founded
2002
Country
Arabia
Website
www.esensesoftware.com/products/berry
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No