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Description
Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!
Description
Email once united the globe, but over time, it has lost its charm. We are committed to revitalizing it, aiming to enhance email's functionality to match that of contemporary messaging applications. The focus of email should be on human connections rather than advertisements. Navigating your inbox shouldn't feel like a chore, and the act of sending an email should be as swift as sending a text. That’s the inspiration behind Shortwave: to restore email’s enchantment with an elegantly crafted platform that serves everyone’s needs. Create dedicated channels to help your team stay focused on relevant discussions and easily access previous dialogues. Features like instant delivery, typing indicators, and emoji reactions breathe life into conversations among Shortwave users. Utilize @-mentions to alert the appropriate individuals when their input is needed. Shortwave seamlessly integrates with your current Gmail account, allowing you to sign in and streamline your inbox in just minutes. Plus, you’ll have the convenience of inviting your coworkers later on, making collaboration effortless.
API Access
Has API
API Access
Has API
Integrations
Gmail
Copper
Dropbox
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
KonnectzIT
Pabbly Connect
Integrations
Gmail
Copper
Dropbox
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
KonnectzIT
Pabbly Connect
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpwise
Founded
2019
Country
United States
Website
helpwise.io
Vendor Details
Company Name
Shortwave
Country
United States
Website
www.shortwave.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing