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Description
Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!
Description
Managing your inbox has never been simpler, especially within the Microsoft email framework. Our services extend to various platforms including outlook.com, hotmail.com, live.com, and msn.com. There's no reason for email to be visually unappealing; a disorganized inbox mirrors a messy workspace, hindering your ability to focus effectively. By employing the UX principle of progressive disclosure, Hiri ensures you are presented only with the information you require at any given moment. Exceptional design is fundamental to our approach; for instance, the center pane in Hiri maintains a consistent width across all screen resolutions. This design choice is based on the ideal readable length of a sentence, approximately 96 characters, as exceeding this can disrupt the flow of reading while shorter lengths can lead to unnecessary eye strain. Ultimately, our goal is to enhance your email experience by combining functionality with thoughtful design.
API Access
Has API
API Access
Has API
Integrations
Copper
Dialpad Connect
Dialpad Support
Dropbox
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
KonnectzIT
Microsoft 365
Integrations
Copper
Dialpad Connect
Dialpad Support
Dropbox
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
KonnectzIT
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpwise
Founded
2019
Country
United States
Website
helpwise.io
Vendor Details
Company Name
Hiri
Founded
2012
Country
Ireland
Website
www.hiri.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
