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Description
As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.
Description
At Meploy, culture is at the forefront of our mission. We recognize that our strength lies in our community of temporary workers, with each individual contributing to the growth and development of both our culture and brand. To reflect this belief, we have crafted a recruitment strategy grounded in the values of our community. Unlike conventional agencies, Meploy fosters a work community, actively engaging our temporary workers through referral programs that incentivize them with additional pay for promoting our services and identifying suitable candidates. Our dedicated team of local Growth Consultants collaborates closely with you to pinpoint your specific needs, appreciate your workplace culture, and recruit the ideal team members. They take charge of interviewing candidates, verifying their documentation, and ensuring a seamless onboarding experience for all temporary staff. Their ongoing objective is to enhance and optimize your team continuously. The true measure of our success is evident when you choose to hire one of our temps. Furthermore, we utilize a distinctive assessment that accurately predicts, with a 90% success rate, whether a candidate will excel as a blue-collar worker and identify the type of culture and work environment that aligns with their strengths. By prioritizing the right fit, we aim to create lasting partnerships that benefit both our clients and our workers.
API Access
Has API
API Access
Has API
Integrations
Amazon DynamoDB
Amazon Web Services (AWS)
Box
Confluence
Freshservice
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Gorgias
Integrations
Amazon DynamoDB
Amazon Web Services (AWS)
Box
Confluence
Freshservice
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Gorgias
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpware
Founded
2015
Country
United States
Website
www.helpware.com
Vendor Details
Company Name
meploy
Founded
2015
Country
Denmark
Website
meploy.me/how-it-works-company/