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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

Description

We supply employees to a rapidly expanding array of sectors throughout the United States, positioning ourselves as the preferred partner for gig economy enterprises. Our extensive database features interviewed, qualified, and readily available workers to meet significant staffing demands promptly. We manage all aspects of onboarding and training, including screening, interviews, and assessments, customizing processes to fit your specific needs. In contrast to conventional recruitment firms, our online platform enables you to hire and oversee your workforce from any location. Our dedicated team of engineers and data scientists is committed to connecting you with the most suitable candidates in an expedited manner, ensuring that your staffing needs are met efficiently. Ultimately, our innovative approach not only streamlines the hiring process but also enhances the overall quality of your team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift
Freshdesk
Freshservice
Google Analytics
Google Cloud SQL
Groove
Help Scout
HubSpot CRM
HubSpot Customer Platform
Instagram
Intercom
LiveChat
Microsoft Power BI
PostgreSQL
SQL Server
ServiceNow
Snowflake
WhatsApp
Zendesk Chat
Zoho CRM

Integrations

Amazon Redshift
Freshdesk
Freshservice
Google Analytics
Google Cloud SQL
Groove
Help Scout
HubSpot CRM
HubSpot Customer Platform
Instagram
Intercom
LiveChat
Microsoft Power BI
PostgreSQL
SQL Server
ServiceNow
Snowflake
WhatsApp
Zendesk Chat
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Vendor Details

Company Name

Jobandtalent

Founded

2009

Country

Spain

Website

www.jobandtalent.com/companies

Product Features

Staffing

Billing & Invoicing
CRM
Candidate Management
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing

Alternatives

Alternatives

Sourcer Reviews

Sourcer

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