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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our team collaboration tool will save you time and money. Our team collaboration tool enables you to create a unified shared mailbox, customer management, livechat, email marketing tools, as well as marketing automation tools. This will help your business succeed. Our team email management tools make it easy for your entire business to be on the same page. This will increase productivity and help you get your team on the same page. Collaborate in your shared inbox. You can delegate emails and add private notes for your team and yourself to email messages. Collision detection prevents duplicate responses to customer messages. Helpmonks goes beyond a team email inbox. Helpmonks offers advanced contact management and a complete customer conversation record. To increase sales and business growth, you can also add our live chat tool to your email marketing platform and email marketing platform. Our email automation tool allows you to reach more customers, nurture leads, build customer loyalty, and increase customer satisfaction. With the Helpmonks marketing automation tool, you can easily send an email drip campaign based upon your customer's behavior.

Description

Heymarket empowers businesses to engage with their customers across various messaging platforms through a unified inbox. Designed with teams in mind, Heymarket is a business texting solution that allows for quick setup and seamless integration of essential tools to enhance customer relationship management. With customers reaching out via SMS, Facebook, WhatsApp, and other channels, it's crucial to meet them where they are. The Heymarket app provides omnichannel messaging capabilities, enabling businesses to connect with clients directly on their mobile devices. Utilizing text messaging is proven to be significantly more effective than many other communication methods, boasting a remarkable 98% open rate and an impressive reply rate exceeding 50%. Heymarket enables organizations to leverage this powerful communication channel efficiently, catering to businesses of all sizes with its texting service. Combining top-notch security features with exceptional productivity, Heymarket allows for message routing and assignment to the appropriate team members, facilitates real-time collaboration through private messaging, and accelerates the pace of two-way conversations. This innovative platform not only enhances customer engagement but also streamlines internal communication processes for improved overall efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Aircall No 
Desktop.com Yes 
Facebook No 
GitHub Yes 
Google Docs No 
Help Scout No 
HubSpot CRM No 
HubSpot Customer Platform No 
Integrately No 
LiveChat Yes 
Microsoft Teams No 
Salesforce No 
Trello Yes 
Twilio No 
Weebly No 
WhatsApp No 
Wufoo No 
Zapier No 
Zendesk No 

Integrations

Slack Yes 
Aircall Yes 
Desktop.com No 
Facebook Yes 
GitHub No 
Google Docs Yes 
Help Scout Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Integrately Yes 
LiveChat No 
Microsoft Teams Yes 
Salesforce Yes 
Trello No 
Twilio Yes 
Weebly Yes 
WhatsApp Yes 
Wufoo Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Helpmonks

Founded

2014

Country

United States

Website

helpmonks.com

Vendor Details

Company Name

Heymarket

Country

United States

Website

www.heymarket.com

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Alternatives

Alternatives

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