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Description
The modern WordPress knowledge base wiki plugin offers robust control over permissions, allowing you to determine who can view, edit, publish, or approve content, facilitating contributions from both your team and community members. With its user-friendly interface, you can effortlessly organize information and share it with your preferred audience. Track user interactions such as views, searches, likes, and dislikes to better understand engagement. Helpie transforms the often tedious tasks of creating product documentation and fostering team collaboration into an enjoyable experience, enabling you to launch your own wiki community with ease. Users can conveniently add or modify content directly from the frontend, and you can access a comprehensive revision history to track changes and take necessary actions. Style your documentation with Helpie’s built-in options or utilize the powerful Elementor page builder for customization. Gather valuable user feedback through voting and commenting features, and ensure your documentation remains current by applying added and updated tags. Collaboratively create and share wiki articles within your team to enhance collective knowledge, all while leveraging versioning to maintain the accuracy of your content. Embrace the opportunity to foster a vibrant knowledge-sharing environment that empowers every contributor.
Description
KBPublisher is a comprehensive knowledge management software designed to enhance workforce productivity, swiftly address problems, lower the number of calls, and foster improved customer service. This online platform enables users to effortlessly share, publish, and organize a variety of content, including articles, white papers, business processes, user guides, FAQs, APIs, and online assistance. Notable features encompass accessibility from mobile devices, advanced search capabilities, content editing options, file attachment functionalities, article draft management, workflow approval processes, and additional tools to support efficient information handling. Furthermore, its intuitive interface makes it easy for teams to collaborate and maintain up-to-date knowledge resources.
API Access
Has API
API Access
Has API
Pricing Details
$69 per site
Free Trial
Free Version
Pricing Details
$19.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpie WP
Country
United States
Website
helpiewp.com
Vendor Details
Company Name
Double Jade
Founded
2008
Country
United States
Website
www.kbpublisher.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal