Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Helpfruit combines chatbots across web and social media platforms, live chat, and a comprehensive knowledge base into a single solution for brands committed to delivering reliable customer service. Trust is essential for any brand, and Helpfruit incorporates numerous safeguards to ensure that your customer interactions are secure and dependable. With a robust ISO27001 certification, Helpfruit guarantees that there are no inaccuracies or data breaches related to public GPT models. All content is managed through a unified knowledge base, ensuring that only verified information is accessible to users. While businesses often rely on email, ticketing systems, and call centers for customer support, these methods can fall short when customers seek immediate answers. Helpfruit addresses this issue by serving as an effective self-service platform, capable of resolving 80% of customer inquiries across preferred channels such as social media (including Instagram, Facebook, and WhatsApp), web chat, and help pages. By streamlining customer support, Helpfruit empowers your customers to find the solutions they need quickly and conveniently, enhancing their overall experience. Ultimately, this not only boosts customer satisfaction but also fosters loyalty towards your brand.
Description
Transform your information into an engaging knowledge bot that is incredibly simple to create, requiring no programming skills whatsoever. With Mottle, you have the freedom to design various types of knowledge chatbots, such as a bot for frequently asked questions, a customer support assistant, a specialist on specific subjects, or even one that can interpret your journal entries and respond as if it were you. You can assemble a bot containing up to 300 snippets, with each snippet encompassing a maximum of 1,500 characters of text. However, be mindful that if your bot remains inactive for any consecutive seven-day period, it will be permanently deleted. Additionally, OpenAI will have access to all documents you upload to Mottle, as their embedding and completion APIs are utilized to craft the responses generated by your bot. This makes it essential to keep track of your bot's usage to avoid losing your hard work.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Google Analytics
Yes
Google Cloud Platform
No
Instagram
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Salesforce
Yes
Slack
Yes
WhatsApp
Yes
Zapier
Yes
Integrations
Facebook Messenger
No
Google Analytics
No
Google Cloud Platform
Yes
Instagram
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Salesforce
No
Slack
No
WhatsApp
No
Zapier
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Helpfruit
Country
New Zealand
Website
www.helpfruit.com
Vendor Details
Company Name
Mottle
Website
mottle.com
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
No
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No