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Description
HelperHat, an AI-powered software for customer service, is designed to help businesses provide affordable and reliable support from their websites. Installing HelperHat onto your website allows your business to provide 24/7 AI-powered support. This ensures that customer inquiries will be handled efficiently, quickly and accurately. HelperHat is available on iOS, Android and the Web. It makes it easy to manage support across all platforms.
Key Features
AI-Powered Live chat: Use advanced AI technology to deliver instant, accurate responses based on content directly from your website or uploaded files.
Easy Integration: Compatible for 99.99% websites, including WordPress. Shopify. Wix. and Squarespace. Add a small piece of code to start.
Real-Time Notifications : Receive instant emails and push notifications whenever a customer asks for a live agent.
Customizable interface: Match the chat bubble colors to your branding.
Description
Mavenoid offers a versatile support system tailored specifically for hardware manufacturers. By integrating both self-service and live assistance, it ensures that you are equipped to assist customers seamlessly, whether they need help with setup, day-to-day usage, or troubleshooting issues. Designed explicitly for hardware support, Mavenoid invites you to explore its capabilities in a test drive area that showcases its effectiveness across various products. From printers and speakers to dishwashers and robotic devices, Mavenoid enhances product support for some of the most renowned brands globally. The implementation of this support solution is swift, enabling it to be operational in just days rather than months. Transform your expertise into a functional product assistant within minutes, automating frequent inquiries related to troubleshooting, installation, and warranty management. The platform also streamlines escalations through a comprehensive set of live support tools, promoting more engaging interactions with your agents, including live video assistance. While chatbots are programmed to manage basic requests efficiently, they are also designed to foster more meaningful conversations rather than idle chit-chat. Mavenoid is committed to addressing genuine customer challenges effectively and efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Shopify
Yes
ATOM Mobility
No
Adobe Commerce
No
Five9
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Service Hub
No
Intercom
No
NiCE CXone Mpower
No
SAP CRM
No
Integrations
Shopify
Yes
ATOM Mobility
Yes
Adobe Commerce
Yes
Five9
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Service Hub
Yes
Intercom
Yes
NiCE CXone Mpower
Yes
SAP CRM
Yes
Pricing Details
$20
All our prices are listed in USD
1000 AI Messages Included: Automate your customer support responses.
After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.
Unlimited Live-Agent Messages: Talk to your customers without any worries.
Unlimited Team Members: Grow your team with no "per-seat" fees.
Unlimited Customer Inquiries: Handle unlimited customer support inquiries.
Unlimited Supporting Files: Upload unlimited supporting files for AI learning.
Automated Web Sync: All webpages are automatically synced for AI learning.
AI Analytics: Granular analytics collected from every message & conversation.
Spam Detection: AI automatically flags spam conversations or customers.
Files & Images: Multimodal AI can understand various files and images.
Conversation History: All customers' conversations are automatically saved.
Conversation Categorization: AI automatically categorizes conversations.
CSAT Scores: Customers can rate messages or conversations anonymously.
Instant Notifications: Get instant email alerts and push notifications.
Cross-Platform Support: Manage your account from the Web, iOS and Android.
Accessibility: Works with screen readers and accessibility tools across devices.
High Security: SSL encryption, secure servers, and firewalls keep data safe.
1000 AI Messages Included: Automate your customer support responses.
After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.
Unlimited Live-Agent Messages: Talk to your customers without any worries.
Unlimited Team Members: Grow your team with no "per-seat" fees.
Unlimited Customer Inquiries: Handle unlimited customer support inquiries.
Unlimited Supporting Files: Upload unlimited supporting files for AI learning.
Automated Web Sync: All webpages are automatically synced for AI learning.
AI Analytics: Granular analytics collected from every message & conversation.
Spam Detection: AI automatically flags spam conversations or customers.
Files & Images: Multimodal AI can understand various files and images.
Conversation History: All customers' conversations are automatically saved.
Conversation Categorization: AI automatically categorizes conversations.
CSAT Scores: Customers can rate messages or conversations anonymously.
Instant Notifications: Get instant email alerts and push notifications.
Cross-Platform Support: Manage your account from the Web, iOS and Android.
Accessibility: Works with screen readers and accessibility tools across devices.
High Security: SSL encryption, secure servers, and firewalls keep data safe.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Nunuworks Inc.
Founded
2020
Country
Canada
Website
helperhat.com
Vendor Details
Company Name
Mavenoid
Country
Sweden
Website
www.mavenoid.com/en/
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
Yes
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
Yes
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
