Average Ratings 49 Ratings
Average Ratings 0 Ratings
Description
HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials.
When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots.
To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256.
Core features:
- No sign-up for the remote user – reduce friction and speed up session initiation.
- Reboot & reconnect – continue support after system restarts without losing access.
- UAC elevation support – perform administrative tasks on Windows devices during the session.
- File transfer – move files between devices during support work.
- Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default.
- Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session.
- Multi-screen view – work across all client monitors without switching context.
- Two-factor authentication (2FA) – protect account access.
- Firewall-friendly connections – run support within restricted network environments.
Description
Hyprland is an innovative Wayland compositor characterized by its dynamic tiling capabilities, which seamlessly integrate the latest advancements in Wayland technology with visually appealing animations and a lightweight, responsive architecture. It provides users with automatic tiling options and a variety of customizable layouts, rounded corners, and window grouping, along with global shortcuts and touchpad gesture support for a smooth user experience. The live-reloading configuration format is user-friendly, making it easy to set up and customize, and the extensive documentation assists users in making more advanced adjustments. A unique socket-based IPC system and a robust plugin architecture enable extensive workflow customization, whether through personal C++ extensions, community-developed plugins, or scripting in preferred programming languages. In addition to native Wayland functionalities such as motion-smooth transitions, tear-free rendering, and modular window rules, Hyprland not only enhances desktop control but also ensures optimal performance for users. This combination of features positions Hyprland as a versatile choice for those seeking both efficiency and aesthetics in their computing environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Arch Linux
No
C++
No
CachyOS
No
Fedora
No
FreeBSD
No
Nix
No
openSUSE Leap
No
Integrations
Arch Linux
Yes
C++
Yes
CachyOS
Yes
Fedora
Yes
FreeBSD
Yes
Nix
Yes
openSUSE Leap
Yes
Pricing Details
$0
The product is completely free of charge, no fees and no ads
Free Trial
Yes
Free Version
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
Hyprland
Country
United States
Website
hypr.land/
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
No