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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With HelpSquad, you'll never overlook a potential lead again, as our chat agents are dedicated to capturing leads 24/7. Upon signing up for HelpSquad, our team will thoroughly familiarize themselves with your business to ensure that your customers receive unparalleled support. We excel at responding to customer inquiries in real-time, effectively turning questions into sales opportunities. If your team prefers to manage chats during regular business hours, our agents are ready to take over during evenings and weekends, ensuring no chat goes unanswered! We’re also significantly more cost-effective than employing a full-time receptionist, with our services starting at just $185 per month. HelpSquad’s vision is to deliver exceptional, affordable, and customized 24/7 customer support to businesses of all shapes and sizes, across various industries. Our commitment includes training the chat support agents tailored specifically for your business, providing you with the reassurance that they will be available to assist your customers at all times. By choosing HelpSquad, you can focus on growing your business while we handle your customer interactions seamlessly.

Description

Streamlined test management solutions designed specifically for teams using Jira. Effortlessly synchronize testing outcomes from well-known automation tools and frameworks, such as Cucumber, Jenkins, Selenium, and JUnit. Benefit from tailored project reports and dashboard widgets that provide insights on traceability, test executions, major defects, and additional metrics. Begin utilizing both manual and automated testing with little impact on your Jira setup. Zephyr Squad is user-friendly and seamlessly integrated, allowing teams already acquainted with Jira to commence testing promptly. This tool fosters a unified understanding across all teams involved. You can synchronize your automated testing outcomes using widely adopted open-source frameworks and leading automation tools. Make data-driven decisions regarding software releases while ensuring team alignment. Each team member can easily access comprehensive traceability and test-metric widgets directly on their Jira dashboard. With Zephyr Squad's close integration with your existing test automation tools and frameworks, you can enhance the quality of your products while accelerating delivery and scaling effortlessly. Additionally, the platform supports ongoing collaboration and continuous improvement throughout the testing process.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bamboo No 
Cucumber No 
Facebook Messenger Yes 
JUnit No 
Jenkins No 
Jira No 
LoadNinja No 
ReadyAPI No 
Selenium No 
TestComplete No 
Zephyr Enterprise No 
Zephyr Scale No 

Integrations

Bamboo Yes 
Cucumber Yes 
Facebook Messenger No 
JUnit Yes 
Jenkins Yes 
Jira Yes 
LoadNinja Yes 
ReadyAPI Yes 
Selenium Yes 
TestComplete Yes 
Zephyr Enterprise Yes 
Zephyr Scale Yes 

Pricing Details

$185 per month
Free Trial Yes 
Free Version No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpSquad

Founded

2014

Country

United States

Website

helpsquad.com

Vendor Details

Company Name

SmartBear

Founded

2003

Country

United States

Website

smartbear.com/test-management/zephyr-squad/

Product Features

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

Test Management

Automation Integration No 
Collaboration Tools No 
Pass/Fail Results Tabulation No 
Reporting / Analytics No 
Requirements Management No 
Test Scheduling No 
Test Tracking No 
Time/Budget Tracking No 

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