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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With HelpSquad, you'll never overlook a potential lead again, as our chat agents are dedicated to capturing leads 24/7. Upon signing up for HelpSquad, our team will thoroughly familiarize themselves with your business to ensure that your customers receive unparalleled support. We excel at responding to customer inquiries in real-time, effectively turning questions into sales opportunities. If your team prefers to manage chats during regular business hours, our agents are ready to take over during evenings and weekends, ensuring no chat goes unanswered! We’re also significantly more cost-effective than employing a full-time receptionist, with our services starting at just $185 per month. HelpSquad’s vision is to deliver exceptional, affordable, and customized 24/7 customer support to businesses of all shapes and sizes, across various industries. Our commitment includes training the chat support agents tailored specifically for your business, providing you with the reassurance that they will be available to assist your customers at all times. By choosing HelpSquad, you can focus on growing your business while we handle your customer interactions seamlessly.

Description

Regardless of the dataset's dimensions, linguistic diversity, or technical complexities, effective litigation management hinges on having the most swift, intelligent, and proficient e-discovery team available. With a presence in over 100 offices across the globe, TLS delivers unparalleled international expertise combined with cutting-edge, proprietary legal technology tailored to meet all your e-discovery requirements. Its capability to process vast amounts of data allows TLS to handle and optimize up to 17 terabytes daily, thanks to its advanced technologies. Boasting more than 100 locations across six continents and over 30 production facilities, TLS also offers exceptional multilingual legal support in over 170 languages. The organization employs a worldwide network of skilled project managers positioned in every time zone, ensuring prompt, 24/7 assistance for all inquiries. Trusted by leading firms such as Am Law 200 and Global 100, as well as numerous Fortune 500 corporate legal departments, TLS stands as a beacon of reliability and expertise in the industry. This comprehensive support structure guarantees that clients receive the highest level of service, regardless of the challenges they face.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 

Integrations

Facebook Messenger No 

Pricing Details

$185 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HelpSquad

Founded

2014

Country

United States

Website

helpsquad.com

Vendor Details

Company Name

TransPerfect Group

Founded

1992

Country

United States

Website

www.transperfectlegal.com

Product Features

Product Features

eDiscovery

Case Analytics No 
Compliance Management No 
Discussion Threads No 
Document Indexing No 
Document Tracking No 
Full Text Extraction No 
Keyword Search No 
Metadata Extraction No 
Topic Clustering No 

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