Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With HelpSquad, you'll never overlook a potential lead again, as our chat agents are dedicated to capturing leads 24/7. Upon signing up for HelpSquad, our team will thoroughly familiarize themselves with your business to ensure that your customers receive unparalleled support. We excel at responding to customer inquiries in real-time, effectively turning questions into sales opportunities. If your team prefers to manage chats during regular business hours, our agents are ready to take over during evenings and weekends, ensuring no chat goes unanswered! We’re also significantly more cost-effective than employing a full-time receptionist, with our services starting at just $185 per month. HelpSquad’s vision is to deliver exceptional, affordable, and customized 24/7 customer support to businesses of all shapes and sizes, across various industries. Our commitment includes training the chat support agents tailored specifically for your business, providing you with the reassurance that they will be available to assist your customers at all times. By choosing HelpSquad, you can focus on growing your business while we handle your customer interactions seamlessly.
Description
Regardless of the dataset's dimensions, linguistic diversity, or technical complexities, effective litigation management hinges on having the most swift, intelligent, and proficient e-discovery team available. With a presence in over 100 offices across the globe, TLS delivers unparalleled international expertise combined with cutting-edge, proprietary legal technology tailored to meet all your e-discovery requirements. Its capability to process vast amounts of data allows TLS to handle and optimize up to 17 terabytes daily, thanks to its advanced technologies. Boasting more than 100 locations across six continents and over 30 production facilities, TLS also offers exceptional multilingual legal support in over 170 languages. The organization employs a worldwide network of skilled project managers positioned in every time zone, ensuring prompt, 24/7 assistance for all inquiries. Trusted by leading firms such as Am Law 200 and Global 100, as well as numerous Fortune 500 corporate legal departments, TLS stands as a beacon of reliability and expertise in the industry. This comprehensive support structure guarantees that clients receive the highest level of service, regardless of the challenges they face.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
No
Pricing Details
$185 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HelpSquad
Founded
2014
Country
United States
Website
helpsquad.com
Vendor Details
Company Name
TransPerfect Group
Founded
1992
Country
United States
Website
www.transperfectlegal.com
Product Features
Product Features
eDiscovery
Case Analytics
No
Compliance Management
No
Discussion Threads
No
Document Indexing
No
Document Tracking
No
Full Text Extraction
No
Keyword Search
No
Metadata Extraction
No
Topic Clustering
No