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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
We create tailored navigation applications that offer real-time assistance and can be seamlessly integrated with your web and mobile applications, enabling users to easily navigate to their desired locations. Using an indoor map, individuals can effortlessly identify their destination or any nearby service within a building or campus. The underlying navigation engine is both advanced and user-friendly, ensuring effective navigation whether users are looking for directions, determining the quickest path, or planning their route within the premises. By simply entering their starting point and destination, users can efficiently discover the best route to take. Additionally, with the support of cutting-edge hardware, we provide automatic navigation that guides users from their current location to their chosen endpoint, enhancing their overall experience. This comprehensive approach ensures that every user can navigate confidently and conveniently.
API Access
Has API
API Access
Has API
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Customerly
Dashly
Freshchat
Freshdesk
Gist
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Customerly
Dashly
Freshchat
Freshdesk
Gist
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
GlobeCo
Founded
2016
Country
India
Website
becomap.com/products/indoor-mapping/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management