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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

We create tailored navigation applications that offer real-time assistance and can be seamlessly integrated with your web and mobile applications, enabling users to easily navigate to their desired locations. Using an indoor map, individuals can effortlessly identify their destination or any nearby service within a building or campus. The underlying navigation engine is both advanced and user-friendly, ensuring effective navigation whether users are looking for directions, determining the quickest path, or planning their route within the premises. By simply entering their starting point and destination, users can efficiently discover the best route to take. Additionally, with the support of cutting-edge hardware, we provide automatic navigation that guides users from their current location to their chosen endpoint, enhancing their overall experience. This comprehensive approach ensures that every user can navigate confidently and conveniently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Customerly
Dashly
Freshchat
Freshdesk
Gist
Gorgias
HelpCrunch
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Quriobot
Wix Answers
Zoho Desk
tawk.to

Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Customerly
Dashly
Freshchat
Freshdesk
Gist
Gorgias
HelpCrunch
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Quriobot
Wix Answers
Zoho Desk
tawk.to

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

GlobeCo

Founded

2016

Country

India

Website

becomap.com/products/indoor-mapping/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

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