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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
Our mobile application builder empowers both technical and non-technical users to create high-quality enterprise-grade applications with Barcode, RFID, and NFC capabilities in just a matter of minutes. TracerPlus effectively reconciles the differences between bespoke and pre-packaged mobile software, enabling companies to develop and launch custom mobile applications at a significantly lower cost compared to traditional off-the-shelf solutions. Once you create your TracerPlus applications, they can be seamlessly deployed across various platforms, including iOS, Android, Windows PCs, and Windows Mobile/CE handheld devices. Additionally, TracerPlus offers a trial version of its mobile application builder, allowing users of all skill levels to rapidly develop advanced mobile apps. The TracerPlus Solution Center further enhances this experience by providing an extensive online library of customizable mobile applications that are also available for free trials, ensuring that businesses can quickly find solutions tailored to their needs. With TracerPlus, both small businesses and large enterprises can take advantage of a streamlined development process without the financial burden of expensive software.
API Access
Has API
API Access
Has API
Integrations
Abhisi Help Desk
Chatra
Crisp
Customerly
Dashly
Drift
Facebook Messenger
Freshchat
Freshdesk
Gist
Integrations
Abhisi Help Desk
Chatra
Crisp
Customerly
Dashly
Drift
Facebook Messenger
Freshchat
Freshdesk
Gist
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$164.99 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
Portable Technology Solutions
Website
www.tracerplus.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management