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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
Kiosks can be used to provide self-service solutions and have proven to be a valuable tool for any industry. There are many types of kiosks available today that allow people to perform services that were previously performed manually. Businesses can use off-the-shelf smartphones and tablets as kiosks in high-foot-traffic areas to increase conversion and sales. Converting off-the-shelf devices into kiosks saves businesses money on infrastructure. SureLock is a leading industry tool that locks devices into kiosk mode. SureLock can be used as a standalone license. However, SureMDM, the 42Gears solution for managing devices, allows you to access SureLock. Kiosk solutions lock down devices to kiosk mode, giving businesses greater control over their apps. This kiosk lockdown software allows them to restrict user access to specific apps or content and configure business apps.
API Access
Has API
API Access
Has API
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Facebook Messenger
Freshchat
Freshdesk
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Facebook Messenger
Freshchat
Freshdesk
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$1.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
42Gears Mobility Systems
Founded
2009
Country
India
Website
www.42gears.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access