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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

Kiosks can be used to provide self-service solutions and have proven to be a valuable tool for any industry. There are many types of kiosks available today that allow people to perform services that were previously performed manually. Businesses can use off-the-shelf smartphones and tablets as kiosks in high-foot-traffic areas to increase conversion and sales. Converting off-the-shelf devices into kiosks saves businesses money on infrastructure. SureLock is a leading industry tool that locks devices into kiosk mode. SureLock can be used as a standalone license. However, SureMDM, the 42Gears solution for managing devices, allows you to access SureLock. Kiosk solutions lock down devices to kiosk mode, giving businesses greater control over their apps. This kiosk lockdown software allows them to restrict user access to specific apps or content and configure business apps.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Facebook Messenger
Freshchat
Freshdesk
Gorgias
Groove
Help Scout
HelpCrunch
HubSpot Customer Platform
Intercom
Kayako
Quriobot
Zendesk
Zoho Desk

Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Facebook Messenger
Freshchat
Freshdesk
Gorgias
Groove
Help Scout
HelpCrunch
HubSpot Customer Platform
Intercom
Kayako
Quriobot
Zendesk
Zoho Desk

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

$1.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

42Gears Mobility Systems

Founded

2009

Country

India

Website

www.42gears.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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Alternatives

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