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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
The time spent waiting in lines, fumbling for change, and dealing with other minor inconveniences creates friction in the shopping journey. Our API streamlines in-store processes, enabling stores to operate autonomously and with minimal friction. With the appropriate tools, you can transform the shopping habits of millions into invaluable insights. Analyzing data allows you to gain a deeper understanding of your customers, including their preferences and behaviors while shopping. By utilizing this information, you can enhance your customer relationships, drive business growth, and boost the average size of customer purchases. Monitor each product displayed to ensure adherence to your merchandising plans and promotional strategies. Real-time detection of misplaced items or those that are out of stock ensures that information is continuously collected to refine your operations and supply chain management. Extracting data from in-store activities and processing it through a comprehensive retail business intelligence platform can significantly enhance decision-making. By leveraging predictive analytics, you can harness the full potential of your data to make wiser and more strategic choices for your business moving forward.
API Access
Has API
API Access
Has API
Integrations
Abhisi Help Desk
AutomatorWP
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Integrations
Abhisi Help Desk
AutomatorWP
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
Sensei
Country
Portugal
Website
www.sensei.tech/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
