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Description
HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.
Description
VirtueMart serves as a comprehensive eCommerce platform that is designed to work seamlessly with the Joomla! Content Management System. Both are available under the GNU General Public License, allowing users to download and utilize them at no cost. Developed in PHP, they are optimized for operation within a PHP/MySQL framework, making installation straightforward; simply obtain the latest Joomla distribution from www.joomla.org along with the VirtueMart package from the same source. Joomla! supplies the foundational Core System and Framework that VirtueMart leverages, enabling you to effortlessly integrate a full-fledged Shopping Cart Solution into your dynamic website or "Portal." Additionally, you can enhance your site with various Plug-Ins, referred to as Components and Modules, which include features such as Forums, FAQs, Guestbooks, and Galleries. For further customization, you can alter the appearance of your site using Templates specifically designed for Joomla! Sites, which incorporate CSS and XHTML, and many of these Templates and Plug-Ins can be found at extensions.joomla.org, typically at no charge. With such extensive resources, you can create a unique and engaging online shopping experience tailored to your needs.
API Access
Has API
No
API Access
Has API
No
Integrations
2Subscribe
No
API2Cart
No
CS-Cart Multi-Vendor
Yes
CoinPayments
No
CyberCom Pay
No
Fast Charge
No
Feedonomics
No
Fetchify
No
Kontent.ai
Yes
Magic Toolbox
No
Integrations
2Subscribe
Yes
API2Cart
Yes
CS-Cart Multi-Vendor
No
CoinPayments
Yes
CyberCom Pay
Yes
Fast Charge
Yes
Feedonomics
Yes
Fetchify
Yes
Kontent.ai
No
Magic Toolbox
Yes
Pricing Details
$12.00/month/user
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelpOnClick
Founded
2004
Country
United States
Website
www.helponclick.com
Vendor Details
Company Name
VirtueMart
Founded
2009
Country
United States
Website
virtuemart.net
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
eCommerce
CRM
No
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
No
Email Marketing
No
Inventory Management
Yes
Kitting
No
Loyalty Program
Yes
Mobile Access
No
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
