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Description
An effective knowledge base is built upon a robust tool. Create a streamlined help center in mere minutes instead of taking months to set it up. By quickly establishing a customer-focused knowledge base, you can provide proactive support, alleviating your team's burden from urgent cases and enhancing overall customer satisfaction. Effortlessly manage multiple help centers from a single dashboard. Explore the simplest method to launch your help center. Focus on producing high-quality articles instead of getting caught up in their design. Support a variety of content types, such as images, videos, documents, and audio files. Seamlessly link to other articles within your help center while remaining in the editor. Benefit from automatic suggestions generated by your help center, customized according to the user's location and actions. Open help center materials in a widget, allowing customers to access information without navigating away from their current page. Easily maintain and organize FAQs in your help center for straightforward presentation on your website, eliminating the need for outdated, hard-to-modify FAQ sections. Furthermore, a well-structured knowledge base can significantly reduce support ticket volume, allowing your team to focus on more complex issues.
Description
The Smart Elpis electronic registry facilitates the digital transformation and automation of complex documentation processes within your organization. With this solution, all incoming documents can be seamlessly integrated into the registry and archive, while distribution and internal delivery are handled automatically. A key benefit of this application is its ability to enhance operational efficiency and security through the conversion of documents into organized records. Furthermore, it is user-friendly and adheres to legal standards. By digitizing documents, the likelihood of sorting errors is significantly diminished. Additionally, it minimizes the risk of losing documents, cuts down on copying and printing expenses, and accelerates the time taken to receive and process items. The search process becomes much more efficient, and you can effectively manage the protection of your confidential information while streamlining your overall workflow. This comprehensive approach not only saves time but also fosters a more secure environment for handling sensitive documentation.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpCenter.io
Country
United States
Website
helpcenter.io
Vendor Details
Company Name
Smart
Founded
2000
Country
Serbia
Website
www.smart.rs/en/electronic-registry-elpis/
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal