Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.
Description
iMARS serves as a comprehensive solution for the maintenance and repair of containers, acting as a smart tool for ocean carriers and container leasing businesses. It offers a unified platform that ensures all parties involved in the maintenance and repair process can efficiently manage their operations with clarity and effectiveness. This modular software consists of various independently installable components, including M&R workflow, depot tariff checks, approval validations, proforma invoicing, and analytical reporting. By facilitating quicker decision-making and better approval tracking, iMARS enhances the operational efficiency of container owners and M&R managers alike. The system is designed to streamline the approval timelines, ultimately driving down costs associated with maintenance and repair activities. Additionally, it allows for the customization of M&R workflows and incorporates validation checks for repair codes. Assignments for cost recovery can also be made to recovery agents, ensuring a systematic follow-up on repair expenditures. With its user-friendly interface, iMARS significantly contributes to optimizing the overall container maintenance process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Citizen RIMS
No
Pricing Details
£100 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Help me Fix
Founded
2019
Website
helpmefix.io
Vendor Details
Company Name
iInterchange Systems
Country
India
Website
www.iinterchange.com/container-maintenance-and-repair/
Product Features
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No