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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.

Description

iMARS serves as a comprehensive solution for the maintenance and repair of containers, acting as a smart tool for ocean carriers and container leasing businesses. It offers a unified platform that ensures all parties involved in the maintenance and repair process can efficiently manage their operations with clarity and effectiveness. This modular software consists of various independently installable components, including M&R workflow, depot tariff checks, approval validations, proforma invoicing, and analytical reporting. By facilitating quicker decision-making and better approval tracking, iMARS enhances the operational efficiency of container owners and M&R managers alike. The system is designed to streamline the approval timelines, ultimately driving down costs associated with maintenance and repair activities. Additionally, it allows for the customization of M&R workflows and incorporates validation checks for repair codes. Assignments for cost recovery can also be made to recovery agents, ensuring a systematic follow-up on repair expenditures. With its user-friendly interface, iMARS significantly contributes to optimizing the overall container maintenance process.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Citizen RIMS

Integrations

Citizen RIMS

Pricing Details

£100 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help me Fix

Founded

2019

Website

helpmefix.io

Vendor Details

Company Name

iInterchange Systems

Country

India

Website

www.iinterchange.com/container-maintenance-and-repair/

Product Features

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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