Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.
Description
ShopLite empowers local repair shops to thrive in the modern mobile landscape. With a refreshing and user-friendly approach to managing your business, this all-in-one solution allows you to operate your shop from virtually anywhere and at any time. You can easily connect with nearby parts suppliers, conduct vehicle diagnostics, carry out repairs, and deliver top-notch customer service. By simply entering a VIN, you can generate repair estimates in just 30 seconds, leveraging comprehensive labor and parts guides from American, Japanese, and European manufacturers to provide immediate quotes to your clientele. The platform also features a robust search function that lets you find parts with real-time availability and pricing from your chosen local vendors. You can place precise orders by scanning VINs, utilizing under-hood diagrams, and selecting between original or aftermarket components. Payment options include Bill Me Later or Pay-now, with secure transactions facilitated through PCI-compliant Visa and MasterCard options. Additionally, your technicians will benefit from on-the-go access to built-in diagnostics and maintenance guidelines through their smart devices, ensuring efficiency and accuracy in every job. Overall, ShopLite revolutionizes the way repair centers operate, making it easier to manage business operations while enhancing service quality.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
£100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help me Fix
Founded
2019
Website
helpmefix.io
Vendor Details
Company Name
SHIFTMobility
Founded
2009
Country
United States
Website
shiftmobility.com
Product Features
Product Features
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management