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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.

Description

ShopLite empowers local repair shops to thrive in the modern mobile landscape. With a refreshing and user-friendly approach to managing your business, this all-in-one solution allows you to operate your shop from virtually anywhere and at any time. You can easily connect with nearby parts suppliers, conduct vehicle diagnostics, carry out repairs, and deliver top-notch customer service. By simply entering a VIN, you can generate repair estimates in just 30 seconds, leveraging comprehensive labor and parts guides from American, Japanese, and European manufacturers to provide immediate quotes to your clientele. The platform also features a robust search function that lets you find parts with real-time availability and pricing from your chosen local vendors. You can place precise orders by scanning VINs, utilizing under-hood diagrams, and selecting between original or aftermarket components. Payment options include Bill Me Later or Pay-now, with secure transactions facilitated through PCI-compliant Visa and MasterCard options. Additionally, your technicians will benefit from on-the-go access to built-in diagnostics and maintenance guidelines through their smart devices, ensuring efficiency and accuracy in every job. Overall, ShopLite revolutionizes the way repair centers operate, making it easier to manage business operations while enhancing service quality.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

£100 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help me Fix

Founded

2019

Website

helpmefix.io

Vendor Details

Company Name

SHIFTMobility

Founded

2009

Country

United States

Website

shiftmobility.com

Product Features

Product Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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