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Description
Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance.
We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world.
Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems.
Help Lightning is used to install, inspect, train, service, and repair complex equipment and products.
Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.
Description
Developing an XR solution or experience is just one aspect, while facilitating the seamless delivery, oversight, and evaluation of virtual experiences is an essential factor for successfully scaling XR throughout an organization. Snobal Cloud empowers organizations to effectively deploy, oversee, and analyze their XR solutions. Every Snobal XR offering is made accessible via Snobal Cloud, ensuring a streamlined approach. We recognize the challenges that come with implementing and overseeing XR solutions and experiences within a business context. Particularly for teams working remotely, Snobal Cloud greatly simplifies these processes. Our platform is designed to enhance the ease of delivering your XR solutions and experiences directly to your users. With Snobal Cloud, you can efficiently manage all aspects of your XR solutions and experiences from start to finish. It simplifies the complexities associated with device management, user management, and experience management. Customers using Snobal Cloud gain significant control over device management, user access, permissions, as well as the administration of various experiences and environments. Additionally, the platform allows for the straightforward uploading and updating of content, including modifications to spoken components, ensuring a comprehensive management solution. Ultimately, Snobal Cloud stands as a vital resource for organizations eager to harness the full potential of XR technology.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
IFS Field Service Management
Salesforce
Pricing Details
$75,000 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Lightning
Founded
2016
Country
United States
Website
helplightning.com
Vendor Details
Company Name
Snobal
Founded
2014
Country
Australia
Website
snobal.io
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
