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Description
Hellotracks is a field service management solution that gives dispatchers and operations teams real-time visibility into employees, jobs, and routes in the field. Businesses can view live locations, assign work, optimize routes, and follow job progress from one centralized platform. Its location tracking features automatically record route history and support geofencing, onsite time tracking, work-hour recording, and alerts for activities such as arrivals, departures, and idling. Dispatch teams can send jobs directly to workers’ smartphones while capturing photos, signatures, forms, notes, and timestamps as proof of completed work. Hellotracks also generates reports for mileage, onsite activity, job performance, timesheets, and other operational metrics without requiring extensive manual data entry. Because the software runs on smartphones employees already use, organizations can deploy it without purchasing specialized tracking hardware. Route optimization and live visibility can help teams reduce unnecessary mileage, respond to delays, and coordinate field activity more efficiently. The platform offers integrations with tools such as Slack and Google Calendar, along with API access for businesses that need to connect field operations with other systems. Hellotracks serves organizations in transportation, logistics, maintenance, public services, facilities management, security, field sales, property management, healthcare, and other field-based industries.
Description
SIGNL4 offers critical alerting, incident response and service dispatching for operating critical infrastructure. It alerts you persistently via app push, SMS text, voice calls, and email including tracking, escalation, on-call duty scheduling and collaboration.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Arduino IDE
No
Checkmk
No
Crosser
No
Freshservice
No
Gatus
No
Icinga
No
Kaseya 365
No
LibreNMS
No
Make
No
Microsoft Defender XDR
No
Integrations
Arduino IDE
Yes
Checkmk
Yes
Crosser
Yes
Freshservice
Yes
Gatus
Yes
Icinga
Yes
Kaseya 365
Yes
LibreNMS
Yes
Make
Yes
Microsoft Defender XDR
Yes
Pricing Details
$10.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$9.00/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hellotracks
Founded
2014
Country
United States
Website
www.hellotracks.com
Vendor Details
Company Name
Derdack
Founded
1999
Country
Germany
Website
www.signl4.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Fleet Management
Dispatch Management
Yes
Employee Management
Yes
Fuel Management
Yes
GPS Tracking
Yes
Incident Reporting
No
Inspection Management
No
Inventory Management
No
Maintenance Management
Yes
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
No
Work Order Management
Yes
GPS Tracking
Alerts/Notifications
Yes
Asset Tracking
No
Driver Management
Yes
Historical Reporting
Yes
Mobile Tracking
Yes
People Tracking
Yes
Real Time Tracking
Yes
Routing
Yes
Status Tracking
Yes
Territory Management
Yes
Vehicle Tracking
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
No
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
Yes
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
IT Alerting
Alert Noise Reduction
Yes
Alert Routing
Yes
Dynamic Notifications
No
Enriched Incident Context
Yes
Escalation Policies
Yes
Incident History Audit
Yes
Multi-User Alerting
Yes
Multiple Alert Types
Yes
On-Call Management
Yes
Rich HTML Email Notifications
Yes
Push Notifications
A/B Testing
No
Analytics
Yes
Campaign Segmentation
No
Contextual Targeting
Yes
Device Targeting
Yes
Expiry Notifications
No
Geo Targeting
Yes
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
No
Team Communication
Activity / News Feed
Yes
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
No
File Sharing
No
Mobile Access
Yes
Push Notifications
Yes
Search
No
Surveys & Feedback
No
Task Management
Yes
Video Conferencing
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
Yes
For Builders
No
For Electricians
No
For Field Service Businesses
Yes
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
Yes
Scheduling
Yes
Time Tracking
No
