Average Ratings 1 Rating

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ease
features
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.

Description

Snapstay serves as a cloud-based management solution tailored for independent and boutique hotels. It integrates various features such as reservation management, control over room rates and availability, guest profile management, payment processing, a direct booking engine, and the ability to connect with multiple booking platforms. Hotel teams can efficiently manage communications with guests, evaluate feedback, and keep track of occupancy rates and overall property performance. Furthermore, Snapstay includes an AI assistant capable of addressing operational inquiries and generating modifications to rates, offers, and availability, pending staff approval. The Snapstay MCP enables external AI assistants to access hotel data for a designated property using Streamable HTTP and OAuth. It offers 12 different tools that encompass bookings, guest profiles, room management, occupancy tracking, performance analytics, property details, and customer reviews, with guest-profile creation being the sole feature that allows data writing while others focus on data retrieval. This comprehensive service empowers lodging operators to seamlessly manage their daily operations and online sales from a unified platform. By streamlining these processes, Snapstay not only enhances efficiency but also improves the overall guest experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Alexa Yes 
Model Context Protocol (MCP) No 
Stripe No 

Integrations

Alexa No 
Model Context Protocol (MCP) Yes 
Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HelloGuest

Founded

2014

Country

Germany

Website

www.helloguest-solutions.com/en/index.html

Vendor Details

Company Name

Snapstay OÜ

Founded

2025

Country

Estonia

Website

snapstay.ai

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Product Features

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