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Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
Description
Snapstay serves as a cloud-based management solution tailored for independent and boutique hotels. It integrates various features such as reservation management, control over room rates and availability, guest profile management, payment processing, a direct booking engine, and the ability to connect with multiple booking platforms. Hotel teams can efficiently manage communications with guests, evaluate feedback, and keep track of occupancy rates and overall property performance. Furthermore, Snapstay includes an AI assistant capable of addressing operational inquiries and generating modifications to rates, offers, and availability, pending staff approval. The Snapstay MCP enables external AI assistants to access hotel data for a designated property using Streamable HTTP and OAuth. It offers 12 different tools that encompass bookings, guest profiles, room management, occupancy tracking, performance analytics, property details, and customer reviews, with guest-profile creation being the sole feature that allows data writing while others focus on data retrieval. This comprehensive service empowers lodging operators to seamlessly manage their daily operations and online sales from a unified platform. By streamlining these processes, Snapstay not only enhances efficiency but also improves the overall guest experience.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Vendor Details
Company Name
Snapstay OÜ
Founded
2025
Country
Estonia
Website
snapstay.ai