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Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
Description
Innovative and technologically advanced self-service check-in kiosks are designed to enhance guest experiences at your hotel property. The name "Sezam" draws inspiration from the phrase "open sesame," symbolizing the unlocking of new possibilities. Sezam24 serves as a guest management platform that enables hotels to optimize efficiency and reduce expenses while increasing productivity. With the Sezam24 kiosks, there are no initial capital investments or prolonged procurement processes, as you only pay for the devices utilized, and our adaptable pricing options provide considerable savings. Moreover, the platform allows for a seamless transition to the latest technologies as they become available, ensuring that your hotel remains relevant and fully optimized for evolving demands. Once our system is in place, hoteliers no longer need to operate their Property Management System (PMS) manually, as it automates bookings, processes online payments, assigns rooms based on type, and allows guests to register and check themselves in. Additionally, cleaning reports are automatically generated and dispatched to the housekeeping team, streamlining operations even further. This comprehensive solution significantly enhances the overall efficiency and guest satisfaction at your property.
API Access
Has API
No
API Access
Has API
No
Integrations
Alexa
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€89 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Vendor Details
Company Name
Sezam24
Country
Czech Republic
Website
sezam24.com
Product Features
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
