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Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
Description
Ospivia serves as a customizable platform for managing hotel operations, including shift transitions, regular checklists, internal protocols, responsibility assignments, and tracking maintenance concerns. It provides a consolidated view that highlights ongoing tasks, responsible individuals, deadlines, and next steps. Rather than substituting a hotel property management system (PMS), Ospivia enhances it by keeping reservations, payments, availability, and guest information within the PMS framework. During the first 90 days of the pilot, one key workflow will be tailored to align with the hotel’s specific roles, terminology, and approved practices, while also incorporating onboarding, verification processes, and training for the team. This ensures that all staff are well-equipped to utilize the platform effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Alexa
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€490
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Vendor Details
Company Name
Ospivia
Founded
2026
Country
Italy
Website
www.ospivia.it/
