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Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
Description
Oversee the sanitation of accommodations, manage the amenities provided in each room, and handle inventory and warehouse operations along with accounts payable. Maintain a reservation system that includes guest details, dates, and room assignments. Facilitate electronic control of check-ins and check-outs, as well as reservation confirmations. Monitor cash transactions in various currencies, incorporating dollar exchange rates, and provide consumption receipts via miniprinters. Administer room management on a daily and hourly basis, while producing diverse reports to uncover potential opportunities, and adjust pricing and services according to seasonal trends. Implement fingerprint access for system entry, employ security profiles to restrict functionalities, and ensure compatibility with surveillance systems. Create visual representations of anticipated occupancy for the evening, compile reports on room statuses, and generate income reports categorized by time intervals, enhancing operational efficiency and decision-making capabilities. This comprehensive approach not only streamlines processes but also improves overall guest satisfaction and revenue management.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.99 per room
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Vendor Details
Company Name
NS Hoteles
Country
Mexico
Website
nshoteles.com.mx/
