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features
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support

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Write a Review

Description

Ben serves as an AI-driven benefits administration platform tailored for employers, brokers, carriers, and employees, featuring voice-guided enrollment, AI-driven plan suggestions, automated EDI processing, billing reconciliation, and support for benefits decisions. The platform transforms benefit documents into ready-to-enroll plans within minutes; teams can easily upload SBCs, rate sheets, census files, PDFs, images, or spreadsheets, allowing the AI to accurately extract crucial details such as deductibles, copays, rates, out-of-pocket maximums, and Rx tiers, providing confidence scores for subsequent review and approval. Employees benefit from an AI benefits counselor that guides them through the enrollment journey, clarifying insurance terminology in straightforward terms, comparing various plans, addressing inquiries, and even navigating the enrollment interface live while selections are being made. Furthermore, Ben’s PlanMatch AI conducts thousands of simulations for each plan based on health data, family size, and cost preferences, while ClaimsIQ offers predictions of individual expenses derived from real claims data, and CostLens allows employees to investigate actual financial scenarios in terms of dollars. This comprehensive approach not only streamlines the enrollment process but also empowers users with the information they need to make informed decisions regarding their benefits.

Description

The SmartBen platform empowers you to make informed decisions effortlessly. Are you interested in becoming a seasonal benefit counselor? Since its acquisition by Alight in August 2019, Hodges-Mace has enhanced its offerings through the versatile SmartBen platform and personalized enrollment services, now a part of Alight’s comprehensive solution suite. At Alight, we pride ourselves on being a strategic partner for human capital management and business solutions. By connecting insights related to your workforce, their work environment, and their personal lives, we unlock unprecedented opportunities for enterprise growth. Recognizing that employees require both resources and motivation to excel is essential, but addressing their personal challenges and aspirations is equally crucial. When you actively engage in enhancing every aspect of their lives, you foster a culture of high performance and satisfaction. Your workforce is the driving force behind your organizational strategy, the management of your assets, the pursuit of your vision, and the delivery of exceptional customer experiences. Beyond their professional duties, employees are also invested in their health, well-being, and financial stability, which are vital components of their overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ben

Country

United States

Website

www.helloben.ai/

Vendor Details

Company Name

Hodges-Mace

Founded

2004

Country

United States

Website

www.hodgesmace.com

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management No 
Disability Insurance Administration No 
Employee Benefits Administration No 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers No 
For Employers No 
HIPAA Compliant No 
Health Insurance Administration No 
Life Insurance Administration No 
Online Benefits Enrollment No 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management Yes 
Disability Insurance Administration No 
Employee Benefits Administration Yes 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers Yes 
For Employers Yes 
HIPAA Compliant Yes 
Health Insurance Administration Yes 
Life Insurance Administration Yes 
Online Benefits Enrollment Yes 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Alternatives

Alternatives