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Description
Achieve and maintain product market fit with Sift, which allows you to gather insights on your features, concepts, and unresolved customer issues directly within your application. Gain extensive feedback efficiently by segmenting your users and initiating in-app prompts tailored to their identities and activities. This approach provides a thorough understanding of user experiences and their interactions with your product. Monitor how customers engage with your offerings and the responses they provide throughout their journey. Currently, Sift operates on an invite-only basis, so be sure to register for an invitation. Discover the essential features users desire and assess their satisfaction across your entire product suite. We will pinpoint significant opportunities, ranging from upcoming features to overlooked challenges, ensuring that your customer’s needs align with your priorities. Request feedback seamlessly within your application by setting up triggers, allowing us to pose questions in the appropriate context. Additionally, we will help you make this feedback quantifiable and actionable. By doing so, you can refine your product based on concrete user insights.
Description
NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Aha!
Airtable
Basecamp
Expensify
Facebook
GoTo Meeting
Google Docs
Instagram
Jira
Integrations
ActiveCampaign
Aha!
Airtable
Basecamp
Expensify
Facebook
GoTo Meeting
Google Docs
Instagram
Jira
Pricing Details
$30 per user per month
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sift
Founded
2018
Country
United States
Website
hellosift.com
Vendor Details
Company Name
Retently
Founded
2015
Country
United States
Website
www.retently.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management