Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff.
In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances.
When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.
Description
Voksha is an advanced AI receptionist designed specifically for small businesses, providing seamless voice interaction for incoming calls in less than 200 milliseconds. It efficiently manages appointment scheduling by integrating directly with your current calendar, while also capturing and qualifying leads through organized data. Furthermore, Voksha ensures that missed calls are promptly returned within a 90-second timeframe.
Among its standout features are:
- Round-the-clock call handling with human-like conversational abilities
- Immediate appointment scheduling coupled with calendar synchronization
- Effective lead collection and assessment
- Rapid missed call follow-up within 90 seconds
- Smart call forwarding based on the agent's availability and expertise
- Compliance with HIPAA regulations and protection against social engineering
- Compatibility with platforms like Salesforce, HubSpot, Clio, Google Calendar, Slack, and additional services
With prices starting at just $15 per month, Voksha requires no long-term contracts and can be set up in less than five minutes, making it an ideal solution for busy small business owners seeking efficiency. This innovative tool not only enhances customer service but also streamlines operational tasks, allowing businesses to focus on growth.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Apple Calendar
No
Clio
No
Covetrus Pulse
Yes
EPIC Agent CRM
Yes
Freshdesk
Yes
Google Calendar
No
HubSpot AEO
Yes
HubSpot CRM
No
Microsoft Outlook
No
Integrations
AdvancedMD
No
Apple Calendar
Yes
Clio
Yes
Covetrus Pulse
No
EPIC Agent CRM
No
Freshdesk
No
Google Calendar
Yes
HubSpot AEO
No
HubSpot CRM
Yes
Microsoft Outlook
Yes
Pricing Details
Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Trial
No
Free Version
No
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hello Patient
Website
www.hellopatient.com
Vendor Details
Company Name
Voksha
Founded
2025
Country
United States
Website
voksha.com
Product Features
Dental
Appointment Management
Yes
Appointment Reminders
Yes
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
Yes
Patient Records Management
Yes
Treatment Planning
No
Dermatology
Claims Management
No
EMR / EHR
No
HIPAA Compliant
Yes
Image Management
No
Inventory Management
No
Patient Portal
No
Progress Notes
No
Scheduling
Yes
Treatment Plans
No
Optometry
Appointment Management
Yes
Insurance Management
No
Inventory Management
No
Patient Records
Yes
Recall Tracking
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
No
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
No
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
Yes
Patient Records Management
Yes
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes