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Description

MedicalDirector Helix merges clinical workflows with practice management into a cohesive, contemporary online platform. You can securely handle all patient interactions either while on the move or within your practice environment. Take advantage of a server-free* setup, automatic updates, and straightforward licensing. This platform significantly lowers practice costs by offering easy licensing options and a simplified IT framework, eliminating the need for a physical server, cutting down on IT support, and minimizing downtime. These financial benefits allow practices to redirect resources towards growth, enhancing patient engagement, and improving care quality. With streamlined, interconnected clinical and practice management processes, MedicalDirector Helix boosts efficiency, leading to quicker load times and fewer steps required. As a comprehensive practice management tool, it provides a wealth of valuable features to enhance your practice's operations. Additionally, its user-friendly interface ensures that both staff and patients enjoy a seamless experience.

Description

PatientNow is a specialized practice management and patient engagement platform developed for aesthetic medicine, wellness, and specialty healthcare providers. The software helps organizations automate routine administrative tasks while improving communication and engagement with both prospective and existing patients. Practices can use the platform to manage patient outreach, appointment scheduling, follow-up campaigns, rebooking efforts, and relationship-building activities from a centralized system. Designed for industries such as med spas, plastic surgery, dermatology, weight loss, wellness, and IV therapy, PatientNow addresses the operational challenges unique to these growing healthcare sectors. The platform leverages intelligent automation to reduce manual workloads and help staff spend more time delivering quality patient care. By streamlining patient interactions and administrative processes, practices can improve efficiency and maximize revenue opportunities. PatientNow also supports business growth by helping providers attract new patients and maintain stronger long-term engagement. Its integrated approach allows healthcare organizations to manage critical patient lifecycle activities more effectively. Through a combination of automation, communication, and operational tools, PatientNow helps practices scale while maintaining high-quality patient experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ScribeHealth Yes 
Tyro EFTPOS Yes 

Integrations

ScribeHealth No 
Tyro EFTPOS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MedicalDirector

Founded

1995

Country

Australia

Website

www.medicaldirector.com

Vendor Details

Company Name

PatientNow

Founded

2004

Country

United States

Website

www.patientnow.com

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Medical Spa

Appointment Management Yes 
Before & After Pictures Yes 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant Yes 
Inventory Management Yes 
Package Creation Yes 

Plastic Surgery

Appointment Management No 
Before & After Pictures No 
Claims Management No 
Inventory Management No 
Patient Billing No 
Patient Flow Management No 
Patient Portal No 
Patient Records Management No 
Scheduling No 

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