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Description
Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.
Description
iHelix Hospital serves as a comprehensive solution that ensures seamless access to patient information throughout all care settings, empowering healthcare professionals to provide optimal care. Tailored specifically for small community hospitals, extensive medical clinics, and long-term care establishments, the iHelix Hospital system consists of distinct yet interconnected modules, including a sophisticated electronic medical record (EMR). This technological framework allows our clients to develop tailored health information systems that are both cost-effective and aligned with their unique IT requirements. Furthermore, our iHelix Hospital product suite is offered in two distinct delivery options – an in-house server or a web-based ASP model – providing clients the flexibility to select the approach that best aligns with their operational needs. iHelix Hospital stands as a cutting-edge, fully integrated hospital information system, equipping healthcare organizations with an extensive array of tools designed to enhance hospital management, streamline clinical processes, and improve patient administration. Ultimately, this innovative solution aims to transform healthcare delivery for both providers and patients alike.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MicroMetrics
Founded
2013
Country
Canada
Website
micrometrics.com/hospitality/
Vendor Details
Company Name
Sajix
Founded
2004
Country
United States
Website
www.sajix.com/ihelix.php
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
Yes
HIPAA Compliant
Yes
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
Yes
ONC-ATCB Certified
Yes
Patient Portal
Yes
Self Service Portal
Yes
Voice Recognition
Yes
Hospital Management
Accounting Integration
Yes
Appointment Management
Yes
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
Yes
In-Patient Management
No
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
Yes
Physician Management
Yes
Policy Management
Yes
Revenue Management
Yes
Medical Practice Management
Claims Management
Yes
E-Prescribing
Yes
EMR / EHR
Yes
HIPAA Compliant
Yes
Insurance Eligibility Verification
Yes
Inventory Management
Yes
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
Yes
Patient Portal
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
Yes
Drag & Drop
Yes
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
Yes
