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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.

Description

Property Helix offers a smarter and more adaptable solution for managing your leases, properties, tenants, and staff efficiently. This platform operates securely online, ensuring that your employees can access vital information from any location. It centralizes communication within your organization, enabling you to effectively monitor and address maintenance requests. You can easily handle rent collection and apply late fees, as well as send notifications through email and traditional mail. The system also facilitates streamlined communication with tenants and simplifies the management of leases, sub-leases, and roommate arrangements. Notably, Property Helix does not necessitate any specialized software or servers; it functions securely on any web browser. By utilizing this platform, you can reduce IT costs and oversee your operations from anywhere globally. Furthermore, it assists in maintaining organization by tracking crucial data across all units, buildings, and complexes you manage, allowing for secure internet access to your information database at any time. This comprehensive approach helps ensure that every aspect of property management is efficiently handled.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99.00
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MicroMetrics

Founded

2013

Country

Canada

Website

micrometrics.com/hospitality/

Vendor Details

Company Name

Cramer Development

Website

www.propertyhelix.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Lease Management

Billing & Invoicing No 
Commercial Leases No 
Contact Management No 
Landlord Database No 
Lease Classification Yes 
Portfolio Management No 
Property Management Yes 
Residential Leases No 
Retail Leases No 
Sublease Management No 
Tenant Database Yes 

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