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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.

Description

Property Helix offers a smarter and more adaptable solution for managing your leases, properties, tenants, and staff efficiently. This platform operates securely online, ensuring that your employees can access vital information from any location. It centralizes communication within your organization, enabling you to effectively monitor and address maintenance requests. You can easily handle rent collection and apply late fees, as well as send notifications through email and traditional mail. The system also facilitates streamlined communication with tenants and simplifies the management of leases, sub-leases, and roommate arrangements. Notably, Property Helix does not necessitate any specialized software or servers; it functions securely on any web browser. By utilizing this platform, you can reduce IT costs and oversee your operations from anywhere globally. Furthermore, it assists in maintaining organization by tracking crucial data across all units, buildings, and complexes you manage, allowing for secure internet access to your information database at any time. This comprehensive approach helps ensure that every aspect of property management is efficiently handled.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99.00
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MicroMetrics

Founded

2013

Country

Canada

Website

micrometrics.com/hospitality/

Vendor Details

Company Name

Cramer Development

Website

www.propertyhelix.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Lease Management

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

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