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Average Ratings 0 Ratings
Description
Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.
Description
Property Helix offers a smarter and more adaptable solution for managing your leases, properties, tenants, and staff efficiently. This platform operates securely online, ensuring that your employees can access vital information from any location. It centralizes communication within your organization, enabling you to effectively monitor and address maintenance requests. You can easily handle rent collection and apply late fees, as well as send notifications through email and traditional mail. The system also facilitates streamlined communication with tenants and simplifies the management of leases, sub-leases, and roommate arrangements. Notably, Property Helix does not necessitate any specialized software or servers; it functions securely on any web browser. By utilizing this platform, you can reduce IT costs and oversee your operations from anywhere globally. Furthermore, it assists in maintaining organization by tracking crucial data across all units, buildings, and complexes you manage, allowing for secure internet access to your information database at any time. This comprehensive approach helps ensure that every aspect of property management is efficiently handled.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99.00
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MicroMetrics
Founded
2013
Country
Canada
Website
micrometrics.com/hospitality/
Vendor Details
Company Name
Cramer Development
Website
www.propertyhelix.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Lease Management
Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database