Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
Description
Helix proactively detects and resolves Windows issues before they can disrupt your backups, offering reduced management requirements while enhancing resilience. IT departments often face the burden of constant monitoring, identifying, and addressing issues that threaten backup integrity, which can hinder progress on other important initiatives. Unitrends Helix is designed to alleviate these challenges by acting as an additional set of eyes and ears for IT teams. With no management overhead, it simply needs to be deployed to start automatically monitoring for potential problems. It ensures that appliances are kept current and addresses complications arising from VSS services and third-party VSS providers that could jeopardize backups. Helix is built to adapt swiftly, learning to handle more use cases and common troubleshooting scenarios thanks to Unitrends' extensive experience over the past 30 years. Furthermore, Helix operates as a SaaS solution, seamlessly communicating with both on-premises and cloud environments safeguarded by Unitrends backup appliances, ultimately providing a comprehensive safety net for data protection. As technology evolves, Helix will continue to improve, ensuring that your backup processes remain resilient and efficient.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
BMC Helix Enterprise Service Management
Yes
BMC Helix Operations Management
Yes
BMC HelixGPT
Yes
Microsoft 365
No
Microsoft Azure
No
Microsoft Hyper-V
No
Microsoft Office 2021
No
Swish.ai
Yes
VMware Cloud
No
Integrations
Amazon Web Services (AWS)
Yes
BMC Helix Enterprise Service Management
No
BMC Helix Operations Management
No
BMC HelixGPT
No
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Hyper-V
Yes
Microsoft Office 2021
Yes
Swish.ai
No
VMware Cloud
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-digital-workplace.html
Vendor Details
Company Name
Unitrends
Country
United States
Website
www.unitrends.com/products/unitrends-helix
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
Yes
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
Yes
Surveys & Feedback
No
Task Management
No
Product Features
Data Center Backup
Continuous Data Protection
No
Deduplication
No
Encryption
No
File Archival
No
File Compression
No
Platform Agnostic
No
Regular Snapshots
No
Reporting / Analytics
No