Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
Description
The landscape of work is evolving at an unprecedented pace, bringing along new expectations from users. Our Workplace and Infrastructure Support Services are designed to ensure that your modern work environment and the essential devices function seamlessly for your organization. By leveraging cutting-edge technologies such as cognitive intelligence, automation, and analytics, Stefanini is poised to revolutionize your digital workplace while significantly enhancing user experience. As the dynamics of technology reshape the workplace, are you prepared to adapt? Managed workplace service providers often claim to enhance service quality and boost productivity, but at Stefanini, we offer so much more. Our extensive and tailored solutions present fresh avenues for increasing user satisfaction, productivity, and innovation. With our workplace solutions in place, success in the new digital age is within your reach. Stefanini not only achieves cost reductions and operational efficiency but also elevates customer service, focusing on the synergy of people, processes, and technology. Additionally, we aim to strengthen your IT infrastructure for a more efficient present while ensuring it remains agile enough to meet future demands. In this rapidly changing environment, staying ahead is crucial.
API Access
Has API
No
API Access
Has API
No
Integrations
BMC Helix Enterprise Service Management
Yes
BMC Helix Operations Management
Yes
BMC HelixGPT
Yes
Microsoft 365
No
Microsoft Azure
No
Microsoft Exchange
No
Microsoft SharePoint
No
Swish.ai
Yes
Integrations
BMC Helix Enterprise Service Management
No
BMC Helix Operations Management
No
BMC HelixGPT
No
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Exchange
Yes
Microsoft SharePoint
Yes
Swish.ai
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-digital-workplace.html
Vendor Details
Company Name
Stefanini
Country
Brazil
Website
stefanini.com/en/solutions/workplace-and-infrastructure
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
Yes
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
Yes
Surveys & Feedback
No
Task Management
No
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
No
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No