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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.

Description

The landscape of work is evolving at an unprecedented pace, bringing along new expectations from users. Our Workplace and Infrastructure Support Services are designed to ensure that your modern work environment and the essential devices function seamlessly for your organization. By leveraging cutting-edge technologies such as cognitive intelligence, automation, and analytics, Stefanini is poised to revolutionize your digital workplace while significantly enhancing user experience. As the dynamics of technology reshape the workplace, are you prepared to adapt? Managed workplace service providers often claim to enhance service quality and boost productivity, but at Stefanini, we offer so much more. Our extensive and tailored solutions present fresh avenues for increasing user satisfaction, productivity, and innovation. With our workplace solutions in place, success in the new digital age is within your reach. Stefanini not only achieves cost reductions and operational efficiency but also elevates customer service, focusing on the synergy of people, processes, and technology. Additionally, we aim to strengthen your IT infrastructure for a more efficient present while ensuring it remains agile enough to meet future demands. In this rapidly changing environment, staying ahead is crucial.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BMC Helix Enterprise Service Management Yes 
BMC Helix Operations Management Yes 
BMC HelixGPT Yes 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Exchange No 
Microsoft SharePoint No 
Swish.ai Yes 

Integrations

BMC Helix Enterprise Service Management No 
BMC Helix Operations Management No 
BMC HelixGPT No 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Swish.ai No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/bmc-helix-digital-workplace.html

Vendor Details

Company Name

Stefanini

Country

Brazil

Website

stefanini.com/en/solutions/workplace-and-infrastructure

Product Features

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging Yes 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management Yes 
Surveys & Feedback No 
Task Management No 

Product Features

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging No 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

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