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Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
Description
Spot is the virtual hub for your organization – bringing the spirit and utility of being in the same physical office to a digital experience. Spot works like a 3D immersive video game, where each user acts as an avatar in this virtual world. Each user can customize their avatar and spaces to suit their needs. The product is engineered and optimized specifically for a web experience where anyone can join instantly with a web browser and start sharing voice/video, screens, and moments with people through events, meetings, and hangouts. Here is a one minute video on a Spot experience.
Customers are leveraging the benefits of an immersive 3D virtual experience with use cases across all industries like:
Events
Internal operations/meetings
Recruiting
Sales
Education
Happy hours and
watch parties.
Our customers are building massive online communities that span the globe. Spot embraces the diversity, joy, productivity, collaboration, innovation, and culture cultivated by customers in their virtual offices.
API Access
Has API
API Access
Has API
Integrations
BMC Helix Chatbot
BMC Helix Enterprise Service Management
BMC Helix Operations Management
Miro
Sudozi
Swish.ai
Integrations
BMC Helix Chatbot
BMC Helix Enterprise Service Management
BMC Helix Operations Management
Miro
Sudozi
Swish.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com/it-solutions/bmc-helix-digital-workplace.html
Vendor Details
Company Name
Spot
Founded
2020
Country
United States
Website
www.spotvirtual.com
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Virtual Event Platforms
Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby