Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
Description
NexGen Virtual Office is an innovative digital workspace aimed at fostering PLACE and PRESENCE, enabling collaboration even from a distance. It offers meticulously crafted digital offices tailored for remote teams and educational institutions, featuring real-time in-office status, secure one-click video conferencing, advanced chat capabilities, and additional functionalities. A notable gap in many digital office solutions is the lack of visible company culture, but NexGen Virtual Office addresses this with extensive customization options that enhance team engagement and cultural presence. These customization features encompass personalized floor plans, designated room designs and functions, company branding, custom bots, and more. Explore how NexGen’s virtual environment can be tailored to meet your specific requirements by participating in a live demonstration, where you can also discuss personalized solutions and pricing. Additionally, NexGen’s commitment to adapting to the unique needs of each organization sets it apart in the realm of digital office solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
BMC Helix Enterprise Service Management
Yes
BMC Helix Operations Management
Yes
BMC HelixGPT
Yes
Swish.ai
Yes
Integrations
BMC Helix Enterprise Service Management
No
BMC Helix Operations Management
No
BMC HelixGPT
No
Swish.ai
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-digital-workplace.html
Vendor Details
Company Name
NexGen Virtual Office
Founded
2021
Country
United States
Website
nexgenvirtualoffice.com
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
Yes
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
Yes
Surveys & Feedback
No
Task Management
No
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
No
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
Yes
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No