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Description

The diversion of controlled substances can occur at any point within the pharmaceutical supply chain, with a significant prevalence in hospital pharmacies and healthcare settings. HelioMetrics Healthcare Rx Drug Diversion Analytics Software is designed to enhance the detection of drug diversion activities, streamline investigations, and minimize the financial repercussions associated with such diversions in the healthcare sector. Headlines frequently highlight the ongoing "opioid epidemic," showcasing widespread issues of healthcare professionals and pharmacists misappropriating these and other medications. In extreme instances, the actions of some healthcare workers have led to serious public health threats, including concerns regarding HIV and Hepatitis C transmission. Numerous cases have escalated into legal disputes, resulting in hospitals facing extensive lawsuits from former patients affected by this situation. Additionally, the consequences are compounded by significant fines imposed by the DEA, underscoring the gravity of the situation. The dangers posed by drug diversion extend beyond patient safety, presenting substantial financial challenges for healthcare organizations and necessitating immediate attention and action.

Description

MedServe offers a cloud-based software solution for managing medication inventory that significantly improves the tracking of narcotics and controlled substances through an easy-to-use interface, minimizing the time needed for training while boosting overall productivity. This software provides essential features like digital inventory reports, DEA-compliant logs, real-time tracking, adaptable reporting options, and seamless integration with widely used electronic health record (EHR) systems, ensuring that facilities can effectively oversee controlled substances across various storage sites with full visibility and adherence to regulations from any location. The platform enhances the security of narcotics through sophisticated access controls such as RFID badges and PIN codes that grant role-specific access, along with immediate email notifications for any discrepancies that help identify medication count mistakes or potential drug diversion in real-time. Furthermore, it maintains tamper-proof digital records that automatically refresh the logs for controlled substances and narcotics, ensuring complete accountability at all times. MedServe’s software also facilitates smooth integration with various systems, including Epic, HST Pathways, Surgical Information Systems, and adheres to HL7 standards, which ultimately leads to more efficient workflows and better resource management across healthcare facilities. This comprehensive approach not only safeguards medications but also empowers healthcare providers with the tools necessary for effective inventory oversight.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EPIC HRMS Yes 
EpicCare EMR No 
HL7 FHIR No 
HST Pathways No 
MEDITECH BCA Yes 
Oracle Health Population Health Management Yes 
SIS COM No 

Integrations

EPIC HRMS No 
EpicCare EMR Yes 
HL7 FHIR Yes 
HST Pathways Yes 
MEDITECH BCA No 
Oracle Health Population Health Management No 
SIS COM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HelioMetrics

Country

United States

Website

heliometrics.net/solutions/healthcare-rx-drug-diversion-analytics-software/

Vendor Details

Company Name

MedServe

Founded

2017

Country

United States

Website

medserverx.com

Product Features

Product Features

Medical Inventory

Barcode Scanning No 
Expiration Date Management No 
Purchasing No 
Reorder Management No 
Supply Management No 
Usage Tracking No 
Vendor Management No 

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