Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.
Description
Organizations must maintain effective communication with their employees to ensure critical information isn’t overlooked. With the multitude of communication channels available—such as intranets, emails, and collaborative tools—important messages can often get lost in the mix. The Channels solution addresses this challenge by delivering key updates directly to employees' computers and mobile devices, seamlessly fitting into their existing workflows. Share notifications that provide direct access to information pages, documents, and applications with just a click. Communicate essential messages visually and effectively, ensuring they capture attention multiple times daily. Leverage workstation backgrounds to share updates or reinforce corporate identity internally and externally. Instantly alert your workforce and deliver urgent or priority messages to their screens in real-time.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Microsoft SharePoint
Yes
SAP Cloud Platform
Yes
Salesforce
Yes
ServiceNow
Yes
Workday HCM
Yes
Integrations
Amazon Web Services (AWS)
No
Microsoft SharePoint
No
SAP Cloud Platform
No
Salesforce
No
ServiceNow
No
Workday HCM
No
Pricing Details
$12.35 per year
Free Trial
Yes
Free Version
No
Pricing Details
Contact us to get a free
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Heed
Founded
2017
Country
United Kingdom
Website
heed.io
Vendor Details
Company Name
Telelogos
Founded
1982
Country
France
Website
www.telelogos.com/en/solutions/channels-internal-communications-software/
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Product Features
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
Yes
Dynamic Notifications
Yes
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
Yes
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No